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"Well done is better than well said."
View: Saturday, 30 Jan 12:00PM-12:30PM
Having just sold the property which has been our home for 48 years, 18 Burgoyne Street, Gordon, we would like to express our sincere appreciation and thanks to Jing Peng, principal of L J Hooker Gordon for the outstanding professionalism she has shown at every stage of the marketing process and for the excellent work of her assisting staff.
In the same period of 48 years we have bought or sold a total of 26 residential and commercial properties through real estate agents, and we would have to say that in our experience Jing peng has been the best of all of them. Her ability to communicate with the Chinese market has also been a great advantage.
Brian & Colleen Wells, 9/95 Milson Road, Cremorne Point NSW 2090
Having just successfully sold the property which has been our home of 48 years, 18 Burgoyne Street, Gordon, we would like to express our sincere appreciation and thanks to Jing Peng, principal of L J Hooker Gordon for the outstanding professionalism she has shown at every stage of the marketing process and for the excellent work of her assisting staff.
In the same period of 48 years we have bought or sold a total of 26 residential and commercial properties through real estate agents, and we would have to say that in our experience Jing Peng has been the best of all of them. Her ability to communicate with the Chinese market has also been a great advantage.
B&C Wells, Cremorne Point
How fantastic for you and the home owners.
I always knew you were the girl to get the job done
Always knew you would set the pace, very well done Jing.
Again good for you - you are the best real estate in the north shore 👍
Charlotte Crawford, St Ives
Jing Peng was everything we expected and provided an excellent service when selling our house
P Martin - West Pymble
Jing Peng of L J Hooker Gordon acted for us in the sale of our longstanding family home in Killara in late 2017. Jing worked very hard on securing interested parties for the property at a time when the market had just started to soften. Auction day saw 6 registered bidders and 3 active bidders and we were very happy with the realistic price achieved. Jing has a very professional team who were all very personable and able to communicate well with a range of interested parties. We are very happy to recommend Jing to anyone looking to sell in the area, and have already recommended her to a number of friends who are thinking of selling.
L Smith & K Hogan - Killara
After speaking with Michele just now, she is so appreciative of your help regarding council paper work.
Anyone that makes Michele’s experience in selling our home easier is No 1 in my books.
You may have restored my confidence within the real estate arena as my past dealings have not been great.
I was impressed from the start in your professionalism so thank you for helping and giving great customer service.
G Hayres - Gordon
"Jing Peng displayed outstanding professionalism throughout the marketing and sale of our home. Our home was unique and came with challenges to obtain the right price. Jing's perserverance and enthusiasm never waivered. She is genuine and sincere which has great appeal for both seller and buyer. Her strong leadership, motivation, negotiation and communication skills ensure her team's success. We would highly recommend Jing's services and have no doubt she will have ongoing success."
Jannelle Drake & Christopher Drake - St Ives
"We would recommend Jing Peng to any prospective seller/buyer. She has a wealth of knowledge, and excellent contacts re, handyman, gardener, conveyancing and also Stylist. All her advice we took on board and found it paid off. We were more than happy with the final selling price and smooth transition. This is helped with her personal approach and her constant contact and updates.
Cameron Forsyth - St Ives
Jing Peng has a genuine integrity and understanding nature and is a wonderful communicator and strategist. Jing is an invaluable asset for anyone wanting to sell their house for the best possible price and definitely acts for the seller to ensure their interests are met. She was always available via telephone or in person for excellent strategic selling advice. Jing understands the North Shore market, has an extensive data base, and knows many of the buyers with close links with all cultural communities in the area.
Thank you so much Jing for a magnificent campaign.
David and Nicole James - Pymble
Jing did an outstanding job in marketing and selling our Mother's home. She was professional in all aspects of the sale and her follow up was impressive. We were kept well informed about buyer and market interest and there was a genuine desire to do her best. I would highly recommend Jing for all real estate needs if you are looking for an energetic and caring Real Estate agent that is hands on and responsive
Graham Leddie - Gordon
We were fortunate to have been recommended several Real Estate Agents from the Killara/Gordon/Pymble/Lindfield area from friends living in Sydney when we knew we were wanting to sell our house (8 Essex Street, Killara). We have been living in Boston, Massachusetts for the past 3.5 years. Jing Peng was recommended by a friend who lives in Killara. We had two real estate agents we initially emailed and spoke to over the phone to gain access to the property in way of the current tenant at the time. The tenants could have made life very difficult for us to be able to see the house so we cautioned the two agents to tread lightly. As we were on friendly terms with the tenants, they gave us feedback to both the agents personalities.
Jing was respectful, polite and made the tenant feel at ease. Whereas the other agent was pushy and not respectful to the tenants. Jing was granted access to the property immediately and was sympathetic towards the situation of having to move the tenants out and offered to help them with another rental property. With the different time zones from Australia to the USA, we thought it would add to our stress of clear communication. However this was never a factor due to Jing and her work ethic and helpful backup team.
Jing kept us up to date all the time on everything. From the brochures, signpost, understanding of the documents, the process and helping with styling, together with a graph of all the names she collected at the open house. We had regular meetings over the phone and emails to keep us well informed. She changed the marketing to suit what the market was saying about the property and went over and above on several occasions. Trust was a big factor as the house was our only asset and having not met Jing in person; was disconcerting. However, after the very first phone call, this feeling was alleviated. She did not waiver at any point even though she had other properties on the market. She made us feel as if we were the only sellers.
On the day of the auction, my parents were there and they were very impressed at the high standard of her team and in which they conducted themselves. Jing had us on speaker phone so we could hear the auctioneer and had her colleague take photos of the occasion. Once the property was sold, she phoned us immediately and explained what went down. She was thrilled with the outcome for us. And we were ecstatic!
If we ever needed to purchase or sell a house in Australia again, we would only go to Jing Peng. She remained extremely professional, reliable and empathetic during the whole process in a very stressful situation of selling our house from the other side of the world. We recommend Jing Peng wholeheartedly and without reservation.
Good luck to you. Jing is the very best, so look no further.
Peta & David Taylor-Smith - Boston, Massachusetts
Our house selling experience with LJ Hooker Gordon in general and with Ms. Jing Peng in particular was surprisingly pleasant. Surely, it was stressful as well (selling your beloved house is ALWAYS stressful), but still… Jing’s encouragement, advice and softer attitude towards sellers helped quite a bit.
We met Jing at one of house auctions in Killara area, where we talked with her a bit about directions of the local RE market. When she learned that we were planning to sell within the next two or three years, she paid us a visit and gave an excellent advice about long-term strategies for house sale preparation. Closer to the sale date she invited us to a special House Sale preparation seminar organised by LJ Hooker, Gordon, which was also very good.
Final bits (organising photographers and advertisers, running marketing campaign and open days, etc) were also almost flawlessly organised by Jing and Jonathan. Even a hiccup during the auction itself, which finished slightly below our reserve price (due to various reasons a couple of good potential buyers failed to show up at the very last minute) did not bend our agents’ determination and optimism. Within just one week after the auction they managed to get new interested customers achieving a few (!) great offers and finally beating the top of the auction bids by more than $100,000!
Great efforts, Jing and Jonathan! Thank you very much!
Alex & Victoria - Killara
Looking back over the last two and a half months when we made first contact, until on November 9th to accept an unconditional offer at a very good price prior to auction, Jing Peng and her team have always kept us completely in the picture.
All the details in preparing and marketing the property had to be left in the hands of our agent, including repairs to the property, styling, gardening, pool compliance, and many more. Thanks be to God that we made the right choice.
You treated the property as if it was your own, and an owner can ask no more of their agent than that.
Thank you again for your tireless effort.
John & Lana Hopkin - Killara
Thank you for all your time and effort in selling our house. You are a total professional and a stand out in the crowd.
Robert and Fiona - Killara
From listing our property through to holding open inspections and then to executing a successful contract before our scheduled auction, Jing was fantastic.
Jing was engaging, respectful and very professional in all her dealings with both us as vendors and each prospective purchaser.
We were very happy with the sale process and importantly the outcome and would recommend Jing and her team to anyone contemplating listing their property for sale.
We wish you well and much success going forward in your endeavours as a great Real Estate Agent!
Russell & Sally - Gordon
We sincerely appreciate your professionalism, attention to detail, guidance, support and tireless efforts to help us achieve this stunning result. Your communication skills and focus on meeting our needs was outstanding!
The contribution from your colleagues especially Jonathan was also truly exceptional!
We wish you every success and happiness in the future
C & R
Thank you very much for finding such a lovely family to buy our home. We appreciate all the hard work that you and your team put in on our behalf.
We are very pleased with the result and happy that another family can enjoy our home as much as we have.
J & A
We are very happy to recommend Jing and Ed, based on our recent experience selling our home in Pymble.
Following the decision to sell, we interviewed a number of Agents. They were all professional, but there was an instant connection with Jing and Ed. They presented themselves as enthusiastic, likeable, professional agents with our best interests in mind. They distinguished themselves by providing quality service, attention to detail, being available 24/7 and their “never say never” attitude. We always felt they were representing our best interests during the negotiation stages of the sale, while at the same time establishing a position of trust with the buyers. This is a fine line and they handled it superbly. We are especially pleased with the fabulous price they achieved, which was a record price for the Street.
For a genuine, personalised service we could not fault Jing and Ed. When considering that selling a house means you are going to be in daily contact with an agent for at least four weeks, it helps greatly to find one you like and respect.
We have no hesitation in recommending Jing Peng and Ed Mooney, LJ Hooker Gordon.
Debra & Denis - Pymble
Our thanks to you and Carlos for a your hard work, I am recommending you to our friends who like us are moving now their kids have finished school....and they know how happy we are with our sale, all thanks to you.
Pippa & Stephen - Gordon
Dear Jing & Carlos,
I just wanted to add my vote of thanks to Cathie’s. We were very lucky to have chosen you as our selling agents, particularly as you clearly understood what the home symbolised for our family. Thanks to your professionalism and hard work, the whole process was very seamless.
And agree with Cathie – many thanks for the photos – they were a great idea.
Dear Jing and Carlos,
Thank you for all your hard work and professionalism. We are all thrilled with the result. Selling the family home after 50 years can be rather fraught but we felt you were very sensitive to all the family issues. And I know that Alison welcomed your regular communication and updates.
I meant to grab some copies of the marketing brochure and I'm wondering if it would be still possible to have some 'for the memories'.
Thank you for sending through the photos from yesterday - that was very thoughtful and greatly appreciated.
Selling your house for the first time is a daunting task and could easily become a nightmare. But thanks to the fantastic team at LJ Hooker Gordon, selling my house was not only stress-free but a very pleasant and enlightening experience. Jing and Carlos were quick to offer help and provide feedback every step of the way, and actively sought out every potential buyer on the market. The friendly team at LJ Hooker Gordon is highly dedicated and truly passionate about their work, I would ask Jing and Carlos to sell my house again without doubt.
Kevin Yu - Gordon
Due to a death in our family we were placed in the daunting position of having to sell our parents' Killara apartment; daunting, in that our expertise in real estate was very limited.
Jing was recommended to us by a neighbour who had been very happy with his real estate dealings with her.
At our initial meeting, we found Jing to be professional, very clear in her
explanation of the selling process, knowledgeable of market values and the advertising campaign required, and extremely patient in answering our myriad of questions.
Once the selling process started Jing kept us up to date with each step, always promptly returned our calls, introduced us to the LJ Hooker team, organised meetings for us with Stylists, Removalists and Storage people, Cleaners, etc, and generally ran a very smart and smooth campaign.
We always found her ideas and advice to be detailed and well thought through, which resulted in a very successful partnership. Jing was always courteous, never pushy and very savvy in her understanding of the real estate 'selling' process.
We were 'thrilled' with the sale price achieved. It was an excellent result.
We have no hesitation in recommending Jing Peng to anyone considering selling their home. We are sure they will be as happy as we have been.
Kym and Lindy Payne - Roseville
Thank you & Carlos so much for all your kind care & support in the sale of Carrington Road. You were both so very professional & thoughtful at all times. Think am a bit stunned right now as now the work really begins to tidy up & clear out!
See you soon.
Best wishes to both Carlos & your Lovely Self!
Nikki Davis - Wahroonga
We had our home advertised for over 3 months with another Agency with no sale.
Jing approached us offering to take the sale on with a completely different approach. Her positive attitude and professionalism was nothing but excellent.
Jing was totally focused on getting the very best for us and through her attention to detail from initial planning sales and marketing property to following up interested parties made a positive difference.
This ensured that within 2 weeks we had our house sold.
We thank Jing for her outstanding efforts and professional service.
We have no hesitation in recommending Jing Peng, LJ Hooker Gordon to other vendors as a preferred agent.
I & H Rushton - East Lindfield
We just successfully sold our house at auction for the second highest sale in Sydney this past weekend. An integral element of our successful sale was the professional guidance of Jing Peng and Lavenia Liu at L.J. Hooker Gordon.
We interviewed a number of agents when we decided to put our much-loved family home on the market after living there for fifteen years. While all of the agents were professional and keen to represent our house, Jing and Lavenia stood out as candidates in their enthusiasm, warmth and ‘can-do’ attitude. They always believed in the value of our property and always presented it in the most positive light. Our final sale price came within the range that they had suggested to us.
Nothing was ever too much trouble for Jing and Lavenia and they could not have been nicer to us, to tradesman (which they were able to recommend to help us prepare for the sale) and importantly, to prospective buyers. The agent is there to represent the vendor and during this process we came to appreciate how important it is for the agent to establish a relationship and win the trust of prospective buyers. We felt that Jing and Lavenia were able to successfully achieve this to the benefit of everyone.
We had a very positive experience in what is a stressful and emotional time and would not hesitate to recommend Jing Peng and Lavenia Liu to anyone looking to sell their house.
Roger & Pamela Davis - Gordon
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