"Natalie recently acted as our agent in two very important transactions in our lives - the sale of our family home and the purchase of a very pleasant apartment to which we will retire. We are aware that Natalie is a qualified mechanical engineer and this attribute facilitates the first notable characteristic on which we wish to comment - Natalie's professionalism. Natalie conducted the sale of our home and our subsequent purchase in a highly professional manner which served to increase our confidence in the process along with our sense of security. A particular skill that Natalie exhibits is her ability to quickly and accurately recognize what people are looking for and this is both confidence building and time saving. Our family home is in a fire risk zone and has heritage status so that finding a buyer that was not affected by this was important. There are prospective buyers who would only focus on these issues while ignoring key features and benefits such as location, aspect and design. Natalie managed to identify several possible purchasers who appreciated the positive features and conducted negotiations between them to deliver the best possible price for us! At the same time she expertly identified exactly the type of unit we were seeking and this saved a good deal of time for us as we were not obliged to look through countless places that we were never going to buy. We feel confident that the unit she located for us and on which we have now exchanged contracts will meet our needs both now and into the future. Natalie is an excellent sales person who recognizes the true value of a property, drives a sale to a satisfactory conclusion and closes at a fair price. A strong family focus is another of Natalie's characteristics that became evident throughout our experience of selling and buying. We are family oriented and we feel very much heartened that our family home with so many treasured memories will be in the safe and caring possession of a delightful young family. In conclusion we would like to state that Natalie Pavlova has made the whole experience less stressful than we could have anticipated thanks to her expert assistance and we wish her all the best in her future endeavours."

"I wanted to thank Natalie for the excellent job she did for us in securing the sale of 1 Kylie Ave. I have no doubt that her deep understanding of the market and her extensive list potential buyers was the reason the auction result significantly exceeded our expectations. Her sensitivity in dealing with our family at this emotional time was also much appreciated."

"We engaged Natalie to provide a market appraisal for our property in Killara. Initially, we were hesitant to sell as we did not have the time to work around all required property sale activities. Example: decoration, regular open home inspections, and mass public marketing. Natalie immediately identified our needs and limitations and worked around them, without wasting any time. She decided to work with us and introduced the most appropriate buyer for our property, who would appreciate the features and the value our property had to offer. In less than two open homes for the interested party, we were able to sign a contract in less than a week. We were delighted with the sale price of our property, as it helped us buy our new home for the growing family. It was an excellent outcome for both parties. Natalie is an extremely hardworking and diligent agent who delivers great value for her clients. She is result driven and passionate about her work. She would go the extra mile to ensure that clients' needs are met and achieves the best outcome. Throughout our dealing with her, we never had to leave a voice message - she always, always answers her phone. Including weekends, making herself always available for both parties. We want to thank Natalie for all her hard work and for making what we thought was impossible, to possible."

"I just wanted to say how much I have appreciated Natalie's support, both professionally and personally over the last two months or so, and particularly during the six-week marketing period prior to the successful sale of my mother's home in Golfers Parade, Pymble. I know the market has softened in the Upper North Shore in the last six months - by 6.6% I have seen reported - and that it is predicted to fall further this year, but I was delighted with the final sale price at auction of my mother's house. You obviously chose a highly competent auctioneer. I was also impressed by the number of LJ Hooker staff in attendance at the auction on Saturday, 12th May. Their presence, particularly that of Jing Peng who worked closely with you during the marketing period, was very reassuring. Thank you also for the sound advice you gave me in relation to matters of presentation of the property, and for locating excellent window and carpet cleaners and other personnel who could help ensure the property looked its very best during the twice weekly "open for inspection" periods. Furthermore, I want to acknowledge the time and effort you put into the regular, comprehensive emailed updates on groups through during open house times, for the feedback and comments from prospective purchasers - and indeed those for whom the place was not suitable for whatever reason. The insights were valuable and very helpful to me in fixing the auction reserve - which we exceeded! Natalie, my mother developed a great fondness for you over the thirteen years she knew you, and it was her clear wish that when the time came, her preference was that you would be the person to sell the house. I honoured her wish and have absolutely no regrets. You've been fantastic! Prior to her passing and on many occasions since then, people have said to me that Mum was astute; that she was a good judge of character. Having worked with you closely over the last two months, I can see why she wanted to trust you with the sale of her principal asset. So thank you once again, Natalie. In the short term at least, life will seem a little strange without our almost daily phone calls, but I hope we will be able to keep in touch from time to time."

"I have known Natalie for many years as an exceptionally experienced estate agent. From the start to the end of the sale, she was very patient in guiding every steps throughout the entire selling process. She was professional and knowledgeable of the local real estate market and back up by a very committed dedicated team. She was able to deal with the legal matters and requirements associated with the sale of the house which can be at times very daunting. Furthermore, she never failed to turn up at the doorstep when I need her help. I was very satisfied with her negotiating skills in getting a good price for the house under the present economic situations. I would like to thank her whole heartedly for her hard work and would highly recommend her to anyone who are contemplating to sell their property."